Delivery & Returns

DELIVERY

All delivery charges will be calculated at checkout.

Free shipping is available for selected countries when order total exceeds below:

HONG KONG: HK$800
MACAU:
HK$1,000
TAIWAN:
HK$1,500

Our orders are fulfilled on a DDU (Delivery Duty Unpaid) basis and customers will be liable for any local sales taxes or import duties which may be charged on the delivery of your order.

OVERSIZED ITEMS

Certain items may be charged an oversized handling fee, which will be calculated at checkout. These items may also be only available to selected regions.

RETURNS AND EXCHANGES

Unfortunately, we do not offer returns and exchanges. However, if there are any product defects or damage, please contact us at info@grogrocery.com.